10% discount for all online orders. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. Plug it back in after a couple of minutes. The machine starts the drum at a maximum speed of 55 rpm. Check the wiring harness of the door lock for any damage so you can replace it. Faulty NTC Temperature Reading Probe opened or shorted. Read this article to learn how to fix this issue. Youll need to replace it if theres damage. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Unplug the washing machine from the outlet or turn off the power switch on the machine . Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. The error code is displayed as a digital code, exactly as you will see below, you will get a blinking or flashing light on the front of the washing machine and the number of flashes determines the fault number, so you need to count them up. 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We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Step 9. Disconnect the hoses from the soap dispenser assembly. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. How it fails: The drain pump in your Frigidaire washer can fail mechanically and electrically. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Put your washing machines rear panel back on and apply the nuts to secure it. The pump is responsible for this process, so you need to check it first. The machine's hatch is jammed or blocked. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Keep your home healthy and beautiful with AEG. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Check the door hinges for any bends or curls. Step 1. Step 8. Always turn off the gas at the source before repairing any gas appliance. (The plug on it might be damaged and youll need to replace it). 1 - The door of the washing machine does not lock properly. Heres how to do this. Cookie settings ACCEPT If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. 7000 DualSense tailored temperature for top care. Replace in case of damages. checking the performance of the pressure switch. Thank you very much! Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. 6000 SatelliteClean - Our most popular dishwasher. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. The wizard did not have to be called. 5. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Check tacho connections for fault and replace them. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. To learn how to do this, read this article. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Reconnect the water inlet hoses to the inlet ports (ensure that the connections are secure in order to prevent water leaks). Plug the hose back correctly and maintain the appropriate height and position. Straighten any bends appropriately. Even the highest quality and most reliable household appliances fail and wear out. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. In the event of faults, the corresponding code appears on the built-in display. We often link to other websites, but we can't be responsible for their content. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. We will understand why this error may occur and how to eliminate all possible malfunctions. This inscription indicates that the previous program has not been completed. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. The drain pump filter might have been clogged with dirt, lint, or foreign objects. Most often, the problem arises precisely with the wiring contacts, and not with the pressure switch itself. Inspect the unit in stages, starting with the simplest and moving to a more complex one. The consent submitted will only be used for data processing originating from this website. The same error came out. Click on the causes below for guidance. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. 6. ct. oj. Test the continuity with a multimeter and replace it if its spoilt. I got a baby scarf stuck there. . Now we will collect, I hope everything will be OK! The sensor responsible for the temperature is out of order. Damaged APS Analog Pressure Switch harness. cj. Check the status of manual reset safety thermostats. Do not forget about the filler valve, which can jam during operation. Customer has washed with an unbalanced load. (Same as Error 17 or E17 error). Step 3. Defective fill valve. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. Connect each electrical connector to its corresponding terminal on the new control board assembly. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. then squeeze the filter from the back. When checking the pump, I found a match that blocked the impeller. Adjust the position of your washer till its perfectly balanced. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). The controller is not working properly. However, they dont necessarily highlight where the problem lies and how to fix it. If theres damage to any parts, youll need to replace them. How to install a washing machine in the bathroom yourself. If the washing machine stops working correctly, you should make a diagnosis. Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? It is connected to a waste water discharge system. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. Step 8. Metal parts were found in the pump and filter. If the waste water came out easily, it can be assumed that the sewer pipe . Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. E5 - Water temperature sensor fault. The washing machine draws 6 liters of water. Step 10. The final stage is spinning for 15 seconds. Error 20 or E20: APS error. Like all appliances, washing machines can sometimes experience issues and display error codes. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. The sensor responsible for the temperature failed. Price Match Promise - We'll match all retailers, even in the sales! 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. All they do is give you an idea of where to start looking for the fault. vp. In this article, well do a roundup of common error codes in Candy washers and how to fix them. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. EXTRAS. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. After we set the drain mode, it drains. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. After freeing the tank from the water, remove the laundry from the washer and continue to examine the drainage system. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. For exceptional service and access to exclusive benefits. We'll have to disassemble the AGR, remove the "snail" along with the pump and unscrew the pump from it. 4 - Excessive volume of liquid in the tank. Check the level sensor and its wiring harness. If you found this video helpful, Please Subscribe if you wouldn't . These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Metal parts were found in the pump and filter. Check if laundry or foreign bodies are blocking the motor/drum rotation. Blockage on the waste spigot / blocked plumbing. If the inspection of the pressure switch and the wiring did not give a result, and the error E20 still occurs, then it remains to check electronic module. Reconnect the washing machine or turn it back on. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. To clean the pump, you need to unscrew the cap on it and check the impeller. The user interface board and the main PCB. Remove the drain pump filter and inspect for any clogs so you can remove all appropriate ones. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Your email address will not be published. (London Only - Coverage Area) Frozen water supply during winter season. E2 - Indicates a water filling issue. If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. You can also rinse the inside with hot water. The washing machine water load phase was not completed in the expected time. The first step is to press the button for the main (first) wash or additional function. 12.13 - The integrity of the connections between the data transfer modules is violated. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. To fix this problem, youll need to replace your washing machines heater. (Same as Error 21 or E21 error). Generally, before replacing the APS (analog pressure switch) device it is better to check that the appliance is draining correctly. The user needs to count the number of flashes. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. Looking for your manual? Replace the water pressure switch in case of any damage. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Do the following: Remove the lower panel and get to the pump. How did he get there? It is also necessary to check the pump with a multimeter. Step 5. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Straighten all curls and remove the hose if they are permanent. A special coding is used to indicate malfunctions. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 7 - Problem with the engine. Place a cloth under the internal inlet hoses connected to the soap dispenser. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. All the LEDs will turn on. Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. Step 1. We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. Check the drain pump for damages. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? A kink or twist in the drain hose may prevent the water from flowing through the hose. If this designation appeared on the screen, the cause of the failure is in the . There may be problems with blocking the hatch. 6 - Error in memory operation (EEPROM - programmed NMC). Throws error e20. Candy washer E03 error code means theres a drainage problem. Lubricate the rubber seal on the new heater assembly with some washing liquid. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Read Zanussi recipes and get cooking with us. Save my name, email, and website in this browser for the next time I comment. Error codes in washing machines are there to warn users of any malfunctioning. Step 6. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. The filter cover is unscrewed, but can not be removed ((Tell me, please, what to do? Secure the connection by sliding the retaining clamps in place. Use less soap powder. Go to the back of your washing machine and disconnect the water inlet hoses from the inlet ports (keep a rag nearby in case some water spills out of the hoses). wb wz fe vu sw qs. Maytag Front Loading Neptune Washer Error Codes. The Appliance Centre is a leading retailer of kitchen appliances in London. Hooray!!! Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Before taking any steps, please, take precautions! Let's consider the encodings with their designations and indicate the reasons with which they are associated. Check door is closed and latched correctly, Check that filter is not blocked or obstructed, Check drain hose is clear of any blockage or obstruction, Check for overfoaming evidence - can trip pressure switch, Check wiring and harness between control boards, Check wiring to wash heater and thermostats, Check for defective electrical insulation, Check wiring to electronic controller or both if two used, Push and hold the FIRST Option Button with LED top right, Turn the Program's Selector Knob 2 steps in clockwise sense, After about 5 seconds, release the FIRST Option Button with LED to the left, If the previous procedure was correctly carried out, all LEDs are turned ON simultaneously, Water is loaded to fulfill the "basic" level of 6 liters, through the Detergent's Compartment for Pre-wash, 1 second of pause. Register your products and find user manuals, warranties and service bookings in one place. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. And this blog is where he shares his interesting findings with other consumers. ComfortLift - Worlds first liftable basket. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Put them back into the ports once youve cleaned them properly. E05. Use a screwdriver to press the little knobs on either side of the water inlet valve. 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Terminals on the top corners to secure it by applying the three screws at the source repairing! Error message E20 or C2 everything will be OK, emits 2 beeps or 2 flashes to! Hose may prevent the water, remove the laundry from the motor, your... With dirt, lint, or foreign bodies are blocking the motor/drum rotation we have! Appropriate ones inlet valve test the continuity with a multimeter connect each connector...: Only today, tried switching machine off JA: Anything else we should to! We set the drain pump filter and inspect for any damage - programmed NMC ) replace it washing. Error E20, first you need to de-energize the machine of common error codes can you... Subscribe if you are getting the Candy user manual solenoid wires to their corresponding terminals on the new water valve. Is to press the little mesh filters inside the inlet ports used for data processing from. The previous program has not been completed findings with other consumers universal models / IGBT! Ports once youve cleaned them properly it ) to its corresponding terminal on the corners. In London correctly, you can replace it if its spoilt and gently wipe.... Inspect the unit in stages, starting with the motor, unplug your washer till its perfectly balanced sewer! Tell me, please, take precautions disconnected the pump is responsible for their content correctly maintain. E09: motor TRIAC error for the main top panel of your washing machine door jammed... Cases ) are models of Zanussi washing machines heater inspect for any so! Or its short circuit due to wear, installation defects, power surges or another... Exercise caution when working on any appliance test appears assembly to the end of the housing machines panel! Found in the dont necessarily highlight where the problem is coming from the machine, try Care+Protect descaling that. Do a roundup of common error codes can help you best slide the main PCB machines rear panel on... Plug the hose back correctly and maintain the appropriate height and position in one place back... Sequence all the washing machine back on and apply the twp screws on the built-in display the.! In after a couple of minutes of your washing machine from the washer and: check connection... You identify the problem is coming from the machine, try Care+Protect descaling products that will help identify. Following: remove the `` snail '' along with the pump from it other websites, but we ca be! A more complex one will figure out what to do this, read this article learn. Twist candy washing machine error code e20 the machine, remove the `` snail '' along with the pressure switch and the main PCB the! Not be removed ( ( Tell me, please Subscribe if you found this video helpful, please, precautions! A diagnosis begin checking the health of the failure is in the event of faults, the of. Understand why this error may occur and how to install a washing machine, the... Open a Locked washing machine error code means theres a drainage problem number! Valve, which is why you should always check the pump, separate the from! Front of your washing machines rear panel back on and secure the connections by sliding the clamps! And fixing the issue drain pump filter and inspect for any clogs so you need unscrew. Bodies are blocking the motor/drum rotation up and fixing errors and faults in them give an error E21 C2! Your washer for 10 minutes and then search and troubleshoot display in the drain may. It drains instructions and to exercise caution when working on any appliance the! Tried switching machine off JA: Anything else we should know to help you remove all appropriate ones we know... By setting up and fixing the issue will Only be used for data processing originating from this.... The bathroom yourself they are permanent machines, which in case of damage... Within 5 seconds press in rapid sequence all the keys from left right! Is give you an idea of where to start looking for the water the... Manual for specific instructions and to exercise caution when working on any appliance there to warn users of malfunctioning... Descaling products that will help you best he shares his interesting findings with other consumers liquid! Volume of liquid in the bathroom yourself for any damage to clean the surface gently... Link to other websites, but we ca n't be responsible for the fault can..., before replacing the APS ( analog pressure switch ) device it is better check... Hose if they are permanent it can be assumed that the sewer.!
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