Sales people we met seemed like fishy used car sales people here in MN. We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. I decided that we have to go with one we can actually feel first this time. I will never recommend anyone to purchase from you. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. Their sales pitch describes factory direct quality and prices. Paid $1800 for this mattress. I stay away from pillowtop mattresses, because you can't flip them. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. your criteria. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. The company has been known since the 20th century as the market giants. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. It a great place to buy a bed. 3,663 ratings + 13 reviews). They don't really give you one. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. In February of 2021 the remote controller for my wifes bed malfunctioned while the bed was in a raised position, making it virtually impossible to sleep. Very happy with our experience here. The sales people I met in the store in Greensboro (Michael and JoAnn) and in Burlington (Buddy) are very helpful and are the most pleasant salesmen I have ever dealt with. Ridiculous! I suggest to anyone looking for a mattress please check them out they make the best. They are NOT what you feel them to be when you go and lay on them in the store. Before heading to the stores, search across all the mattress retailers in your area to find I don't think it's the same when delivered. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. The delivery of it was worse. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. All we asked for was an exchange of the dropped frame. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. GoodBed's unbiased, personalized results. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. recommended by That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. Worst mattress I have ever slept on. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. Had an accident years ago and deal with a lot of pain, . I have been struggling with back pains since I got it delivered on May 18. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. I trust the OMFs craftsmanship. Some links on Slumber Search are referral links. They said if the visible indentation isn't over 1.5" they won't warranty claim it. Our Orthopedic EuroTop model features superior support and durability. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. Great product. Sorry, the email address or password you entered is incorrect. I've had them for about 3 years, and they're terribly uncomfortable. She now does not have the back pains anymore. The store in Fayetteville is wonderful. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. I couldn't find a flip mattress anywhere. The interesting thing is the trench extends to the edge of the mattress. I bought a mattress from their Sq. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . Don't buy without a return guarantee. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. The store mattresses do not match with what is delivered. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. To show localized store recommendations enter your location. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. The buying experience was pleasant too, easy and painless. It's strange- it seemed VERY plush and soft in the store. Great prices. I doubt this one will make it to next year and out it goes. period. More reviews for Original Mattress Factory in Pittsburgh, PA . I have been a fan of their mattresses for many years. DO NOT buy a mattress from The Original Mattress Factory! The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. This is not always the case for older people when they go shopping.I will definitely be referring my friends. It has perfect support level combined with a great level of softness. We bought one of the top rated mattresses, King Orthopedic Euro Top. Don't buy a mattress from this place. From purchase to delivery my experience was great. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. Never again! If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! I went to the store and had great service and got great information and found a bed that felt really comfortable. Sign up to receive OMF updates, sleep and mattress care tips, and more. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. We would have aches and pains when getting out of bed. Click here to learn more. available mattresses, in addition to other online options that match The average length of time that a mattress lasts before needing to be replaced. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. We are both very happy with our purchase. Very unhappy with this company. A big draw for us was buying local. I have now, later read other reviews that people had the same experience. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. With other stores, I felt like I was walking onto a used car lot. Simply enter this code at checkout on the retailers website. Four years in and it's as supportive and comfortable as the day they delivered it. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. Soooo NOT going back to the Original Mattress Factory! That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. If this is your business, claim your profile to update this information directly. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. We were told that it will soften with use. Everyone was friendly, not pushy yet helpful. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. The Classic One is the Original Mattress Factory's least expensive mattress. Delivery went just as smooth.The bed is so perfect. I thought it was just me, but the same daughter came by my house today and laid on the bed. What they DID NOT tell us is that the mattress is 200 pounds. The pros: Multiple firmness options for all-foam mattress varieties. Shed some discomfort and enhance the thought process For the complainers. First Time Mattress Buyer and Love My Hybrid, Never Buy from Original Mattress Factory again. A new venture for industry veterans. Avoid this place at all costs. The pros: Many more options for sleepers. Our mission is to produce quality mattresses in our own factory and sell them directly to consumers, eliminating the middleman and allowing you to get the same quality at a lower price. Editor's Note(s): The delivery people were careful and assembled the mattress and headboard in no time. REP!!! Delivery, another $38. Cold not be more pleased. your criteria. We were quotes over $1200 to exchange it. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Most manufacturers have no dip qualifications or under and inch for their warranty. DO NOT BUY THIS MATTRESS. We feel our quality at every price level is second to none! Boy did I screw up! A plush but not quite Uncle Fester soft one. Delivery was scheduled for 4 days later which worked best for my schedule. This is the easiest decision you will have to make when it comes to buying your next mattress. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Click on these products to see more details about them including local and online purchasing options, After about an hour of laying on beds, we settled on the Serenity Memory Foam bed. I absolutely love this 8-yr-old mattress. He was there to answer all our questions but never pressured us. We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. In fact if you don't have one you are missing out on the best sleep ever! personal match score for each of Original Mattress Factory Regency's This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. We would recommend that the factory not only put handles on the sides of the mattress but also put handles on the head and foot of the mattress. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . The pros: Mid-grade innerspring options with a good blend of comfort layers. What's GoodBed? OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. The delivery men were amazing. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. I have so much regret. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. We bought a foam $2000 plus mattress and it has no support after just two years. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. The only good thing I can say about this mattress is that delivery was fast and polite. Awful experience would not recommend ! When it comes to your own comfort, your own body is the only North Star. We have 12 factories around the U.S., and all of them are open to the public for tours. Seriously we love it. My husband and I felt old before our time every morning. When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. With over 50 shops across the east coast & an online store. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. factors that you might not otherwise consider. He explaned to us all about the mattress and their inner makings of them. I bought a queen mattress set and I am extremely please. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! We won't buy from them again though. 4 active Jun 18, 2020 7:23:01 AM. 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